IP Telephony System
Call Recording
With HAJ Corporation’s Business Communications Call Recording, you can easily schedule the recording of inbound and outbound calls. All recordings are password-protected and securely archived. You can grant access to team members on a case-by-case basis, ensuring full compliance with your privacy and security standards.
Virtual Receptionist
Our Virtual Receptionist (also known as an Auto Attendant) offers an automated menu system that guides callers based on the time of day. Whether it's business hours or after hours, our system routes calls efficiently, giving customers the experience of a professional, organized business. All phone menu and call routing options are managed through the cloud, providing you full control.
Business Phone App
Stay connected with the VBC Mobile App. Available for both iOS and Android devices, it lets you make and receive calls, participate in video meetings, send SMS messages, and share image attachments — all from your main business number. With the mobile app, you're always available, no matter where you are.
Block Caller ID
Our VoIP solution allows you to block caller ID for outbound calls, giving you the flexibility to place calls anonymously when necessary. You can easily configure this feature via the Admin Portal, selecting specific extensions or applying it universally across your system.
Never Miss a Call
With Call Forwarding, Simultaneous Ring, Follow Me, Voicemail, and Do Not Disturb, you’ll never miss an important call. These features let you control how incoming calls are routed when you’re away from the office or need a break, ensuring no opportunity is lost.
Call Park
Call Park is a powerful tool that helps you handle high call volumes efficiently. Instead of transferring a call directly to a specific agent, you can park it in a virtual holding area where any available team member can pick it up. This feature boosts productivity during peak times, helping you provide faster service.
Call Flip
Need to switch devices during a call? Call Flip allows you to seamlessly transition between a desktop app, desk phone, or mobile device without disrupting the conversation. The transition is so smooth that the person on the other end won't notice any change.
Call Announce
Be fully prepared for every call with Call Announce. This feature whispers an audible version of the call’s tag before connecting, so you know exactly who’s calling and why. You can combine this with Call Screening to decide whether to answer or transfer each call beforehand.
Call Conference
Adding a third party to your call is effortless with Call Conference. Whether you're using a mobile phone or desk phone, you can add participants with just a few keystrokes. This feature makes collaboration simple, ensuring seamless communication during meetings, no matter where you are.
Call Continuity
Never worry about losing a call due to power outages or internet disruptions. With Call Continuity, your call will be automatically rerouted to a backup number of your choice, allowing you to stay connected and avoid downtime during emergencies.
International Phone Numbers
Enhance your global presence with an international phone number. With HAJ Corporation’s VoIP service, you can obtain a single international business number that enables overseas customers to reach you without incurring extra charges, helping you provide exceptional global customer service.
Local Numbers
Tailor your communication to different regions with local numbers. Our VoIP service allows you to select multiple area codes, helping you create a localized marketing strategy while maintaining a global reach. You can target specific regions with dedicated local numbers, improving customer engagement.